Terms & Conditions

Price Policy
The prices in this website are subject to change without notice. In the event of price changes by our suppliers, we may find it necessary to adjust our prices accordingly. While every effort is made to make sure all prices are accurate, in the event a pricing error occurs and the correct price is higher we reserve the right to contact the buyer prior to processing the item at the higher price or cancel the order outright.
 
Please note: Customers in different countries might be subject to domestic import and duty taxes. Please check with your local authorities before placing your order to avoid any extra charges. Ocean Green Natural cannot be held responsible for these charges. All goods sold on this web site are excluding any import duties and/or taxes.
 
Payments
We accept most major credit. When you shopping on our website, all Credit transactions are processed by our third party processor (PayPal), on their Secure Server using SSL (Secure Socket Layer).
 
Return Policy
All items would be checked carefully before delivery.  However if any errors occur, please contact our customer services within 2 days from receipt of the order.  There is no charge for the return of defective items or items wrongly sent by us.  All returns must be sent in original resalable condition with the original packing and tags attached.  For details, please refer to the information of Returns and Exchange of this website.
 

Delivery Policy
Orders are usually processed within 2 working days of receipt of payment. Goods are shipped by Speed Post or different Courier as appropriate.
 

Contact Information
If you have any enquiries, please feel free to contact us at sales@oceangreennatural.com